Customer service:
store@shanefontayne.com
Your question will be answered within 24-hours. (Usually, you will receive a response within a few hours.)

Shipping options:
The Shane Fontayne online store offers two shipping options—the U.S. Postal Service (domestic and international) and expedited shipping via FedEx overnight and 2-day service. (U.S. only.) You will be able to select your preferred option from a pull down menu when you select your merchandise and are ready to checkout of the online store.

U.S. Postal Service:
If you select this option, your items will be shipped within three business days. (However, shipping usually will be same day if your order is placed before 2 p.m. central.) We will send you a confirmation email letting you know when your item(s) have been shipped.

Expedited service:
If your order is placed before 2 p.m. central your order will ship that day. If you prefer overnight service, we strongly suggest that you send an email to store@shanefontayne.com and we will be able to inform you quickly if your order can be expedited same day.

Our guarantee:
We will make every effort to package your goods so that they arrive in the same condition in which they left our facility. It is important to us that you are happy with your purchase. If there are any merchandise or damage issues that need to be addressed after you receive your order, please contact us at store@shanefontayne.com.

Thanks for visiting the Shane Fontayne online store!